All orders are shipped from our studio in Green Park, New Delhi using local shipping partners. When you review your order in the checkout, you will see the total shipping amount for the items that you have selected.
Shipping within India
Radka India does not offer free shipping. Specific shipping or delivery charges are provided at the time of purchase. In some cases where Pincode/Zipcode is not serviceable by the courier companies the services of the Indian Speed Post shall be used. If there is no courier services available in your area, please get in touch with us at firstname.lastname@example.org
We Ship all over the world, at a flat rate calculated by pincode for different zones. When you review your order in the checkout, you will see the total shipping amount for the items that you have selected.
Order and Shipping Process
As soon you place your order, you will receive a confirmation email. Orders are dispatched from our studio within 7-10 days. As soon as your order has been dispatched, you will receive an email with a tracking number, which you can use to track your order on our website.
For domestic shipments, please allow 3-5 working days from dispatch for your goods to arrive and 5-10 working days for international shipments.
If you wish to order multiple products and ship the goods to different addresses, then you should book separate orders based on delivery addresses.
If you are unhappy with your product or if it has been damaged in transit, please contact us at email@example.com as soon as possible. We can offer a refund or replacement on any item as long as it is returned in its original condition and packaging within 10 days of receipt. Exchange orders and Sale styles are not eligible for return or exchange. We do not charge extra for returns and all replacements/pickups are done free of cost. Once we receive the item/s, the refund will be initiated. Replacement is subject to availability of stock. In case a Replacement is not available, we will refund the amount for the same.
Items purchased at our retail store cannot be returned. An exchange for your order can be processed in the form of store credit.
Please make sure your items are returned new, unused and with all RADKA garment tags and packaging still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Your refund will be credited to the original prepaid payment method. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.